1. How do I find information about the upcoming events and online
In order to view the list of the upcoming events click on the link
called "Events," which will take you to the page containing the
descriptions for all of the upcoming events. In order to view the
details about a specific event click on the name of the event of
interest, which will take you to another page describing the selected
event. To find out more information about the venue in which a
particular event is going to take place, click on the name of the
venue. Once you select an event you may purchase the tickets for this
event by selecting an option called "Buy tickets."
2. How do I receive the tickets purchased online?
Two options are available to receive the tickets purchased online.
First, the tickets can be mailed directly to you prior to the day of
the event. It is important to note that the tickets will not be mailed
directly to you with less than SEVEN days left before the event.
Second, the tickets can be picked up at the venue on the day of the
event. Note that no holding fee will be applied to the tickets held at
the venue for pick up on the day of the event. You will receive this
information in the conformation email after purchasing the tickets.
ShowSale.com DOES NOT set the prices for the tickets. Purchased
tickets cannot be returned or exchanged. In the case of a cancellation
of the event, 100% of the ticket price will be refunded. If you have
further questions about purchasing tickets online please feel free to
3. How do I find out about the availability and the cost of the tickets?
In order to find the information about the availability and the cost
of the tickets for an event select an option called "Buy tickets"
located on the page describing the event of interest. This link will
take you to the ticket-purchasing page with information about the
specific event, the place and the time of this event, as well as a map
of the venue where the event is going to be held. In the case when a
venue is composed of different sections and/or levels, a map will
reflect the positions of the different sections and levels relative to
each other and the stage. In addition, the map of the venue will
indicate the price break down for the tickets relative to the section
of your interest. In order to view the information about ticket
availability and price in a specific section click on the section of
interest or on the name of this section. This link will take you to a
page which will give detailed information about the selected section
as well as location and availability of the seats for which you have
the option of buying the tickets. Each seat will have a corresponding
row number, which can be found in the left column, and seat number,
which is written directly on the corresponding seat. The right column
will indicate the ticket price for a particular row. Available seats
are indicated by the clear squares, while sold seats are shown by blue
4. How do I order the tickets online?
In order to order the tickets online you must select the specific
seat(s) on the page that displays the section of interest. This will
place a check mark on the selected seat(s). While on this page, it is
possible to freely check and uncheck any available seats. Once you
have finalized the selection and wish to order the tickets for those
seats you must click a link called "Add to the shopping cart," which
will allow those tickets to be added to your shopping cart. Once you
have added your selection to your shopping cart, these seats become
reserved and unavailable for purchase for a period of FIFTEEN minutes.
5. How to I view my shopping cart?
In order to view your shopping cart select the option "Shopping cart"
from the page called "Online ticket purchasing." This link will allow
you to view your order, which will include the list of the ordered
tickets with the name of the event(s), the selected section, row and
seat numbers, as well as the price and the number of tickets ordered.
The total ticket price can be found at the bottom of the list. Next to
each selected ticket there is an option called "Delete," which allows
you to cancel your order of any particular ticket. Once you have
selected this option, the corresponding seat will become available for
purchasing by other customers. If you would like to cancel the entire
order at once select the option called "Clear the shopping cart,"
which is located at the bottom of the page. On the other hand, if you
would like to add additional tickets to your order select the option
called "Add to the shopping cart." Once you have finalized your order
you have the option to pay for your order online.
6. How do I pay for my order online?
In order to pay for the order in your shopping cart enter the cite as
a User. Each User must have a unique User name and password in order
to pay for the tickets online. This information can be obtained online
by creating a personal account. The same User name and password should
be used each time you enter the cite to purchase tickets. Once you
established an account you can enter this account by entering the User
name and password at the top right corner of the page called "Shopping
cart" and selecting the option called
"Cart" Upon successful login the page
should display the list of the tickets you wish to purchase. In order
to pay for the ordered tickets select the option called "Pay" and
follow the instructions on online payments.
7. How do I register for the User account?
The User name is your email address and the User password should
consist of any combination of 5-15 alphanumeric characters. In order
to set up a new account select the option called "New user" which is
located next to the login option on the page called "Shopping cart."
This link will take you to the registration page where you will fill
out a form called "New user registration." The fields that a marked in
red ask for the required information and must me filled out
completely. It is also recommended to fill out all other fields on
this form in order to avoid any possible confusion with receiving the
tickets. Upon the completion of this registration form select the
option called "Register." Make sure you remember the User name and
password you enter on this form.
8. How long will the tickets remain on reserve in my shopping cart?
Tickets remain on reserve in your shopping cart for a period of
FIFTEEN minutes. During this time you must pay for these tickets in
order to secure the corresponding seats. If the payment is not
received during this period of time, the tickets will automatically be
cleared from your shopping cart and become once again available to the
public. We ask that you delete the tickets you are not interested in
from your shopping cart as soon as possible in order to give other
customers the chance to purchase those tickets.